Free Roof Inspections + Flexible Financing Available

Roofing FAQs

Your Roofing Questions, Answered

Straight answers about cost, insurance, materials, and what to expect, from the team that's put on 1,200+ roofs across Northeast Ohio.

General

Are you licensed and insured?

We are fully bonded and insured, and we are an A+ Accredited Business with the BBB. Worth knowing: Ohio does not actually license roofing contractors, so any company claiming a state roofing license is stretching the truth. What you should look for instead is proof of insurance, a manufacturer certification, and a real track record. We carry all three, including the CertainTeed Select ShingleMaster credential, the highest certification the manufacturer offers. Ask any roofer for their certificate of insurance before you hire. We are always happy to share ours.

Do you serve my area?

Most likely, yes. We run three offices, in Canton, Akron, and Parma, and our crews cover all of Stark and Summit County plus the surrounding towns every single day. That includes Cleveland, North Canton, Massillon, Green, Louisville, Alliance, Wadsworth, Kent, and many more. If you are anywhere in Northeast Ohio, there is a good chance we are already working in your neighborhood. Not sure? Just call us and we will tell you straight whether we cover your address. No runaround.

How do I choose the right roofing contractor?

Look past the lowest bid. The cheapest quote often skips steps you cannot see from the ground, like replacing rotten decking, soft metals, and underlayment. Check that the company is bonded and insured, holds a real manufacturer certification, and has a long list of recent reviews from your area. Ask who actually does the work: a crew of trained roofers beats a salesman who subcontracts the job out. We are happy to walk you through our quote line by line so you can compare apples to apples. Get a few estimates, then call us last.

How do I know if I need a new roof?

A few signs point to replacement rather than repair: shingles that are curling, cracking, or losing their granules, bald spots, daylight showing through the attic, or a roof that is simply past 20 years old. One leak usually means a repair. Widespread wear across the whole roof usually means it is time. The honest way to know is to have someone climb up and look. Our inspection is free and ends with a written report you keep, so you can decide on facts instead of a sales pitch.

How long should a roof last?

Most asphalt shingle roofs in Ohio last 20 to 30 years, depending on the product and how well the roof was installed and ventilated. The CertainTeed Landmark shingles we install carry manufacturer warranties from 20 years up to 50 years on the premium lines. Metal roofs can run 50 years or more. Freeze-thaw winters and summer storms wear roofs faster here than in milder climates, so a yearly look matters. If yours is getting up there in age, a free inspection will tell you how much life is left.

When is roof replacement better than repair?

Repair makes sense when the damage is isolated, a few missing shingles, one bad flashing, a single leak on an otherwise healthy roof. Replacement makes more sense when the wear is everywhere: widespread granule loss, brittle or curling shingles, multiple leaks, or a roof already past 20 years. Patching an old, failing roof tends to be money you spend twice. We will always give you the honest call, even when that means a cheaper repair instead of a sale. A free inspection with photos makes the decision clear.

Cost

Do you offer financing?

Yes. We work with Foundation Finance and Acorn Finance to offer flexible plans, and on a typical roof around 9,000 dollars, payments run near 110 dollars a month. The application takes just a few minutes, and roughly 90 percent of applicants with a 550 or higher credit score are approved. Because offers are tailored to each person and change often, we go over your real options in person rather than guessing online. Financing can also help you cover an insurance deductible. We will lay it all out at your free estimate.

How much does roof repair cost?

Roof repairs start at 300 dollars and go up from there based on what is wrong and how hard the spot is to reach. A few lifted shingles is a small job. Tracking down a stubborn leak, replacing flashing around a chimney, or fixing rotten decking costs more because there is more work involved. We will never pad a repair, and if we find that a repair is just throwing good money after bad on an old roof, we will tell you honestly. The inspection and written estimate are free, so you know the price before we start.

How much does a new roof cost?

It depends on the size of your home, the materials you choose, and how easy the roof is to access. As a rough guide, smaller homes often land around 6,000 to 7,000 dollars, the average replacement runs near 10,000 dollars, and larger homes with upgrades can climb past 20,000. Those are ranges, not quotes. The only way to get a real number is an inspection, which is why ours is free and comes with a written estimate. We also offer financing, with payments around 110 dollars a month on a typical roof.

Process

Can I get a new roof installed in one day?

For most homes, yes. About 99 percent of our roof replacements are finished in a single day. We bring a full crew so the tear-off, any decking repairs, and the full new roof all happen in one visit, with the cleanup done before we leave. Only the largest or most complex homes ever need a second day, and we will tell you up front if yours is one of them. A one-day install also means your home is exposed for the shortest time possible, which matters during Ohio's unpredictable weather.

Can roof repairs stop leaks permanently?

When the leak is found and fixed correctly, yes. The catch is that a lot of leaks are misdiagnosed: water can travel along the decking and show up far from where it actually got in. We have solved leaks that other companies chased for years because we take the time to trace the real source, not just caulk the wet spot. On a roof with plenty of life left, a proper repair holds. On a roof that is worn out everywhere, repairs become a losing game, and we will tell you so honestly. The diagnosis starts with a free inspection.

Do you remove the old roof or install over it?

We do a full tear-off down to the decking, every time. Layering new shingles over old ones hides problems, adds weight, and shortens the life of the new roof, so we do not do it. Stripping the roof lets us inspect the wood underneath, replace any rotten decking, and start clean. On every replacement we also swap out all the underlayment, soft metals, flashing, and drip edge, not just the shingles. That is the difference between a roof that looks new and a roof that is actually new.

Do you offer emergency roof service?

Yes. Our phones are answered 24 hours a day, 7 days a week, with a 100 percent pickup rate, so a real person always picks up, even at 2am after a storm. If you have water actively coming into your home, call us right away and we will get you tarped and protected fast, then come back to do the permanent repair. During the day, callbacks often happen within 5 to 10 minutes. Storm damage only gets worse the longer it sits, so do not wait until morning to reach out.

How do you find the source of a roof leak?

We start where the water shows up inside, then work backward up the roof, because leaks rarely start where you see the stain. Water runs along rafters and decking before it drips, so the entry point is often feet away. We check the usual suspects first, flashing around chimneys and vents, pipe boots, valleys, and lifted or cracked shingles, and we look in the attic for the trail. Finding the true source is the whole job. We have fixed leaks other roofers gave up on. It all begins with a free, careful inspection.

How long does a roof replacement take?

Most homes are done in a single day. About 99 percent of our roof replacements go from tear-off to cleanup in one day, and only the largest homes ever stretch into a second. We show up with a full crew, protect your property, strip the old roof, make any decking repairs, and install the new system, all in one visit. Before we leave, we run magnetic sweepers across your driveway and lawn and walk the finished job with you. Commercial projects take longer and depend on the size of the building.

How often should I have my roof inspected?

Once a year is a good habit in Northeast Ohio, plus a check after any major storm. Our freeze-thaw winters and summer hail and wind are hard on roofs, and small problems caught early are cheap to fix. Catching a lifted shingle or a cracked boot before water gets in can save you thousands in interior damage down the road. If your roof is older than 15 years, or you have not had eyes on it in a while, it is worth a look. The inspection is free, so there is no reason to put it off.

Is a roof inspection really free?

Yes, 100 percent free with no obligation. We will climb and inspect your entire roof, document what we find, and hand you a written report, whether or not you ever hire us. There is no catch and no high-pressure pitch at the end. A lot of homeowners use our free inspection just to find out how much life is left in their roof, or to have documentation ready before filing an insurance claim. Either way, it costs you nothing. Call us and we will get one scheduled.

What does your roof inspection include?

Our free inspection is a 21-point walkthrough of your whole roof. Where it is safe, we climb up and check the shingles, flashing, valleys, ridges, drip edge, and penetrations, and we look at the decking and attic for soft spots, moisture, and ventilation problems. Then you get a thorough written report you can keep, with photos of anything we find. We will even drop off a physical copy along with a folder of product information if that is easier for you. No pressure, no obligation, and no cost.

Will you give me a written report after the inspection?

Yes. After every inspection you get a detailed written report you can keep, with photos of anything we found and a clear summary of your roof's condition. We can print it, email it, or both, whatever reaches you fastest. A lot of homeowners like that we will drop off a physical copy along with a folder of product info. That report is useful whether you are planning ahead, comparing quotes, or building a case for an insurance claim. And it is yours free, with no obligation to hire us.

Insurance

Can hail damage be hidden?

Yes, and that is exactly what makes hail so risky. Hail bruises the shingle and knocks loose the protective granules, but the damage often looks minor or invisible from the ground. Left alone, those bruised spots break down over the next several months and start letting water through long after the storm is forgotten, sometimes after your claim window has closed. That is why we recommend a professional inspection soon after any hail event. We know what to look for and we document it properly, so nothing legitimate gets missed. The inspection is free.

Can you waive or pay my insurance deductible?

No, and you should be wary of any roofer who promises they can. In Ohio it is illegal for a contractor to waive, absorb, or pay a homeowner's insurance deductible. The deductible is always paid by you. What we can do is help you finance it, so a deductible is easier to manage even when money is tight after a storm. We will always be straight with you about how this works. If a company tells you they will eat your deductible, that is a red flag worth walking away from.

Can you negotiate with my insurance company?

Yes, and it is one of the most valuable things we do. When the insurer's first estimate is too low to do the job right, we document the gap and negotiate a supplement on your behalf. We have handled more than 1,000 claims and worked with State Farm, Allstate, Progressive, Nationwide, Liberty Mutual, Grange, and Travelers. You should not have to fight your insurer alone over what your policy already owes you. We sit on your side of the table, from the first inspection through the final approval. The inspection that starts it all is free.

How do I know if my roof has storm damage?

Some signs are obvious: missing or lifted shingles, dented gutters and downspouts, shingle granules washing into the driveway, or debris on the roof after a windstorm. Hail damage is sneakier, often just small bruises or dark spots you cannot spot from the ground. The safest move after a big storm is a professional inspection, since hidden damage can fail months later and insurance claims have filing deadlines. We document everything with photos and measurements so you have proof if you decide to file. The storm inspection is free.

Should I call my insurance company before getting an inspection?

Usually it is smarter to get an independent inspection first. We will document the damage and tell you honestly whether it is worth filing, so you do not open a claim that ends up denied for nothing. Once we know what you actually have, we help you file with confidence and meet your adjuster on the roof to make sure the real damage gets counted. There is no cost to you for the inspection, and no obligation. Going in informed almost always leads to a better outcome on the claim.

Will my insurance cover a new roof?

Often, yes, if the damage came from a sudden event like hail, wind, or a fallen branch. Homeowners policies generally cover storm damage but not gradual wear and tear, so age alone usually will not get a roof approved. The tricky part is proving the damage and getting the insurer to pay what the job actually costs. That is where we help. We document everything, meet your adjuster on the roof, and push back when the first estimate falls short. We have handled over 1,000 claims. Start with a free inspection and we will tell you honestly whether filing makes sense.

Materials

What shingles do you use?

We install CertainTeed shingles on roughly 95 percent of our roofs, with Owens Corning available too. Within the CertainTeed Landmark family we offer three tiers: Landmark AR (good), Landmark PRO (better, and our most popular choice), and Landmark NorthGate (best, an impact-resistant option built for Ohio hail and freeze-thaw). The most-picked color around here is Moire Black. Because we are a CertainTeed Select ShingleMaster, we install these systems to the standard required for their strongest warranties. If you want a specific look, we will help you choose.

What's the best roofing material for my home?

For most Ohio homes, a quality architectural asphalt shingle like CertainTeed Landmark hits the sweet spot of looks, durability, and value, and it is what we install most. If you want maximum lifespan or a modern look, standing-seam metal can last 50 years or more and shrugs off snow and wind. For homes in hail-prone spots, the impact-resistant Landmark NorthGate line is worth a look. The right answer really depends on your home, your budget, and how long you plan to stay. We will walk you through the options at your free estimate, no pressure.

Warranty

What kind of warranty do you offer?

Every job we do is backed by a 10-year warranty on all of our labor, and it transfers to the next owner if you sell your home. That covers the workmanship, the part a lot of roofers stay quiet about. On top of that, the CertainTeed products we install carry their own manufacturer warranties, ranging from 20 years up to 50 years on the premium shingle lines. So you are protected two ways: by us on the install and by the manufacturer on the materials. We put it all in writing before any work starts.

Didn't Find Your Answer?

Call us 24/7 or request a free inspection, we're happy to talk it through, no pressure.

100% Free & No Obligation · Fully Bonded & Insured · 5.0★ (500+ reviews)